Shipping policy

Shipping and Delivery

Thank you for shopping at Natural Body Care by Ros.

 

Packaging

We recognise the importance of being environmentally conscious and aim to do our part by using packaging that can be recycled and also reused (e.g. cardboard boxes, eco-friendly packing paper, recyclable jars, bottles, spray atomisers). We use amber glass for our jars and bottles to protect products from direct sunlight. We also re-use packaging from our suppliers to minimise waste.

Whilst it is important to reduce unnecessary packaging, it is essential to ensure is it robust enough for products to arrive safely and in perfect condition.

 

Shipping

Please allow up to 2 working days to hand-prepare your order.

All orders are shipped (UK only) via Royal Mail:

• Royal Mail First Class (Signed for): 1 - 2 working days from despatch = £7
• Royal Mail Second Class (Signed for): 2-4 working days from despatch = £6
• Free delivery on UK orders over £60 (Royal Mail Second Class) 
  

Europe & International Shipping – not currently available but this will be reviewed as our business develops.

 

Delivery of Order

Orders will be delivered to the address indicated at checkout.  Please ensure the shipping address is correct as we cannot be held responsible for incorrect delivery by Royal Mail or package theft. 

Please add an alternative delivery address if you’re not going to be at home to receive your parcel.